Trouble signing in to MetaTrader?
Your trading account uses its own account number, password and assigned server. These differ from your client-area login.
CFDs are high-risk, leveraged instruments. Losses may exceed deposited funds. Risk disclosure ›
MT4: Invalid Account
Check the account number, password and server, including extra spaces. If needed, change the trading password through the account details in the client area.
MT4: New Order is unavailable
The master password permits trading. The investor password is read-only and cannot open or close trades. Use the correct authorized access level.
MT4: Waiting for update
Check the account connection. Close a chart with an invalid symbol and open a valid one from Market Watch. Right-click Market Watch and choose Show All to display more instruments.
Passwords and further help
Use the account’s password option for a trading password, or Forgot Password on the official login page for the client area. Tell support your platform, device, server and exact error. Never send your password.