Understand your withdrawal.
Broker processing and arrival at your bank or payment provider are separate steps.
CFDs are high-risk, leveraged instruments. Losses may exceed deposited funds. Risk disclosure ›
Request and destination
Sign in to the client area and check the method, amount and destination. The FAQ says deposits are returned to their original methods, first in, first out, with card refunds taking priority. Profits above deposits may use another registered method.
Processing and arrival
The FAQ says requests are typically processed within one business day. This is not a receipt guarantee. Contact support with the date and transaction reference if a transfer takes longer than expected.
Fees and minimum amounts
Check the minimum shown for your method. The public FAQ and funding page publish different minima. Bank-return, provider and low-volume or suspected-abuse charges may apply; the funding conditions include a possible additional 5% charge.
Cancel a pending request
The FAQ describes Funds → Transaction History → select the withdrawal → Cancel Withdrawal. If the action is unavailable, contact support; do not assume a processed transfer can be recalled.